Returns & Refunds
Returns & Refunds
We want you to love your purchase.
As all of our products are made to order, we cannot accept returns for incorrect sizing, colour selection or change of mind.
Damaged or Incorrect Items
If your item arrives damaged, defective or you receive the wrong product, please contact us within 14 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the item
We'll arrange a replacement or refund as quickly as possible.
Incorrect Address
Customers are responsible for providing the correct delivery address.
Orders returned due to an incorrect address may incur additional postage charges before being resent.
Contact Us
If you experience any problems with your order, please use our Contact page and we'll be happy to help.