Returns and Refunds

Vintage Inspired Print uses print-on-demand partners to manufacture products to order.

Cancelling an order or changing your mind

For online purchases, UK consumers generally have 14 days from receiving their goods to notify us that they wish to cancel. After notifying us, you generally have a further 14 days to return the goods. Exceptions may apply where permitted by law, including certain personalised or custom-made products.

Items returned because you have changed your mind should be unused, unworn, unwashed and in their original condition. Customers are responsible for return postage for change-of-mind returns, provided this has been communicated before purchase.

Faulty, damaged or incorrect items

If your order arrives faulty, damaged, misprinted or incorrect, contact us at support@vintageinspiredprint.co.uk with your order number and details of the problem. Photographs may help us investigate.

We will work with our fulfilment partner to resolve the issue and provide an appropriate remedy in accordance with your statutory rights. This may include a replacement or refund. Any reporting deadline used by our fulfilment partner does not limit your statutory rights.

How to request a return

Please email support@vintageinspiredprint.co.uk before sending an item back. Include your order number and the reason for your request. We will provide the appropriate return instructions.

Refunds will be processed in accordance with applicable consumer law.

Nothing in this policy affects your statutory rights under UK consumer law.